Terms of Use
General Information
We are Isenau Projects Group Services Limited ("we", "us", "our", “Company”, “ISENAU”), a limited company registered in England and Wales. Our registered address is 147a Northcote Road, London, England, SW11 6QB and our company number is 14566886.
The Company provides central services to group individual project special purpose vehicles (SPV) which develop single projects. These are normally named 'Isenau Energy Storage Resources X Limited', with X denoting the Xth SPV established in chronological order.
These are the Terms of Use governing the use of this website and the agreement that operates between you and ISENAU. These Terms of Use set out the rights and obligations of all users regarding the use of the website, and as such constitute a legally binding agreement between you (whether personally or on behalf of another) and the Company concerning your access and use of the website by whatever means.
Your access to and use of the website is conditioned on your acceptance of and compliance with these Terms of Use. These Terms of Use apply to all visitors, users and others who access or use the website.
By accessing or using the website you agree that you have read and understood these Terms of Use and agree to be bound by them. If you disagree with any part of these Terms of Use, you may not access the website.
Your access to and use of the website is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the website and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our website.
We take all reasonable care to ensure that the materials and information on this web site are accurate and complete. However they are provided for general information purposes only. They are not intended to be comprehensive or to include advice on which you may rely. All liability is excluded in respect of any loss or damage which may arise in connection with the use of or reliance upon any materials and information appearing on this web site. Links from this site to any other website are provided for convenience only and do not imply affiliation with or endorsement by us.
Obligations
Use of the website is restricted to users over the age of 16. Users under the age of 18 are required to have their parent or guardian sign a parental consent form. This will be made available during the sign-up process, after users have submitted their basic information and age.
Links to other websites
Our website may contain links to third-party websites or services that are not owned or controlled by ISENAU.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Limits and termination
ISENAU reserves the right to limit your use of the website, including the number of your connections, at our discretion. We also reserve the right to restrict, suspend, or terminate your account at our discretion if you breach these Terms of Use or the law, or are misusing the website.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall ISENAU be liable for any circumstances resulting from, without limitation: 1) your access to or use of or inability to access or use the services or the site, 2) any conduct or content whether of the Company or any third party with regard to the services or the site or 3) any other cause whatsoever. Notwithstanding anything to the contrary contained herein, the Company’s liability to you for any cause whatsoever and regardless of the form of action, will at all times be limited to £100.
Disputes Resolution
If you have any concern or dispute about the website, you agree to first try to resolve the dispute informally by contacting us
Copyright notice
© ISENAU PROJECTS GROUP SERVICES LIMITED
Copyright in the pages forming this web site belongs to us, unless otherwise stated. All rights are reserved. You may print or download any material on this web site and retain a copy of it for your personal use or for the use of anyone in your organisation. You will require our permission to make any other use of the material, including, in particular, its incorporation into any other electronic or hard copy document.
Changes to these terms and conditions
We reserve the right, at our sole discretion, to modify or replace these Terms of Use at any time. If we do so, we will endeavour to notify you by email at the email address you have given us although we are not obliged to do so and can accept no liability for failure to do so.
By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, you must stop using the websites and your account will be terminated.
Governing law
These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any dispute you have which relates to these Terms of Use, or your use of the website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact us
If you have any questions about these Terms of Use, please do not hesitate to contact us.
Email us at: sven.moos@isenauprojects.com
Call us: +44 7930 154 one four zero
Last updated: 25 March 2023
Privacy Policy
At ISENAU, accessible from isenauprojects.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by ISENAU and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in ISENAU. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
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Provide, operate, and maintain our website
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Improve, personalise, and expand our website
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Understand and analyse how you use our website
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Develop new products, services, features, and functionalities
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
Log Files
ISENAU follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting service's analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking user's activity on the website, and gathering demographic information.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
How do we store your data?
ISENAU will keep your data for the extent of time you choose to be in the community or the extent of time you are registered as an ISENAU partner. If you choose to opt out, we will delete your data after a minimum of 30 days.
Privacy policies of other websites
The ISENAU website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
ISENAU keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 October 2021.
How to contact us
If you have any questions about ISENAU’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: sven.moos@isenauprojects.com
Call us: +44 7930 154 one four zero
Cookies
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit this link.
How do we use cookies?
ISENAU uses cookies in a range of ways to improve your experience on our website, such as:
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Keeping you signed in
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Understanding how you got to our website
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Understanding how you use our website
What types of cookies do we use?
There is a number of different types of cookies our website uses:
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Functionality – ISENAU uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
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Analytics – ISENAU uses these cookies to collect information about your visit to our website and how you interact with it. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
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Performance – ISENAU uses these cookies to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
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Marketing – ISENAU uses these cookies to understand how users reach the website and how effective our marketing efforts on platforms such as LinkedIn and Meta are
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How to manage cookies - You can set your browser not to accept cookies. Additionally, you can opt out of non-necessary cookies by adjusting your preferences in the pop-up that appears when navigating our website. However, in a few cases, some of our website features may not function as a result.
Sustainability Commitment
We minimise our carbon footprint.
We will not waste.
We are careful and thoughtful with the use of all our resources.
We were launched and operate as a fully carbon neutral company.
Our organisational structure has been designed to reduce carbon emissions as much as possible.
The low carbon emissions we do incur, from powering our laptops and website server or from business travel, are offset in collaboration with Carbon Footprint or through donations to organisations and charities dedicated to reducing carbon emissions.
How to contact us
Please call us on the number below, with the last three digits in words to avoid bots calling us, or on our email below.
Email us at: sven.moos@isenauprojects.com
Call us: +44 7930 154 one four zero or +41 77 995 7 two two four